At Jai Jalaram Food Products, your satisfaction is our priority.
Perishable items such as bakery products are not eligible for return or exchange unless they are damaged, defective or an incorrect product has been delivered.
If you receive a damaged, defective or incorrect item, please contact us within 48 hours of delivery with your Order ID and clear photo proof.
Once your request is approved, you may choose a replacement or a full refund, based on your preference.
Refund Policy
- Refund Request Submission: Within 2 days of delivery
- Initial Review & Response: Within 24–48 hours
- Refund Processing: Within 3–7 working days after approval
- Refund Method: Refunds will be credited to the original payment method (UPI, Credit/Debit Card, Net Banking, etc.)
Return Shipping Cost
Return shipping is completely FREE for approved return requests.
If your return is approved due to a damaged, defective or incorrect product, Jai Jalaram Food Products will bear the entire return shipping cost.
Customers will not be charged any return shipping fees for eligible returns.
Important Notes
Refunds or replacements are applicable only for:
- Damaged or leaked items
- Incorrect products delivered
Items must be returned in their original packaging, if requested by our support team.
Returns or refunds are not applicable for:
- Opened or consumed products
- Change of mind
- Personal taste or preference
- Requests made after the specified return period
