Privacy Policy

Effective Date: July 2026

At Jai Jalaram Food Products ("Company", "we", "our", or "us"), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal information when you visit https://jaijalaramfoods.com, purchase our products, or interact with our services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order or contact us, we may collect:

  • Full Name
  • Mobile Number
  • Email Address
  • Billing Address
  • Shipping Address
  • PIN Code
  • Company Name (if applicable)

Order Information

  • Products Purchased
  • Order Number
  • Order History
  • Payment Status
  • Delivery Details
  • Return & Refund Requests

Technical Information

When you browse our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Activity
  • Date & Time of Visit
  • Referral Source
  • Cookies
  • Session Information

2. How We Collect Information

We collect information when you:

  • Visit our website
  • Create an account
  • Place an order
  • Subscribe to our newsletter
  • Contact Customer Support
  • Fill out forms
  • Participate in offers or promotions
  • Submit product reviews
  • Communicate through WhatsApp, Email or Phone

Some information is collected automatically through cookies and analytics tools.

3. How We Use Your Information

Your information helps us to:

  • Process your orders
  • Deliver products
  • Verify payments
  • Send order confirmations
  • Provide shipping updates
  • Process returns and refunds
  • Respond to customer enquiries
  • Improve our website and services
  • Personalize your shopping experience
  • Prevent fraudulent transactions
  • Maintain legal and accounting records
  • Send promotional offers (where permitted by law)

4. Payment Information

Your payment security is extremely important to us.

Payments are processed securely through trusted third-party payment gateway providers.

We do not store your:

  • Credit Card Number
  • Debit Card Number
  • CVV
  • UPI PIN
  • Internet Banking Credentials

Payment information is handled securely by our payment partners in accordance with applicable security standards.

5. Shopify Platform

Our online store is hosted on Shopify Inc., which provides the secure e-commerce platform that enables us to offer our products and services.

Shopify stores your information on secure servers protected by industry-standard security measures.

For more information, please refer to Shopify's Privacy Policy.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance
  • Remember your shopping cart
  • Save your preferences
  • Measure website traffic
  • Analyze customer behaviour
  • Improve website functionality
  • Personalize your shopping experience

You may disable cookies through your browser settings. However, some features of the website may not function properly.

7. Google Services

Our website may use Google services including:

  • Google Analytics
  • Google Ads
  • Google Merchant Center
  • Google Customer Reviews
  • Google Tag Manager

These services may collect limited technical information to improve website performance, advertising effectiveness, and customer experience.

If you choose to participate in Google Customer Reviews, your email address may be shared with Google solely for the purpose of sending a review survey after your purchase.

8. Meta Pixel & Marketing Tools

We may use Meta Pixel and similar technologies to:

  • Measure advertising performance
  • Improve marketing campaigns
  • Understand customer interests
  • Show relevant advertisements

No sensitive payment information is shared with these services.

9. WhatsApp & SMS Communication

By providing your mobile number, you consent to receive:

  • Order Confirmations
  • Shipping Updates
  • Delivery Notifications
  • Customer Support Messages
  • Return & Refund Updates

Promotional communications will only be sent where permitted or with your consent.

10. Sharing of Information

We respect your privacy.

We never sell, rent, or trade your personal information to third parties for advertising or marketing purposes without your explicit consent.

Your information may be shared only with:

  • Courier & Logistics Partners
  • Payment Gateway Providers
  • Shopify Platform
  • Technology Service Providers
  • Government or Regulatory Authorities (where legally required)

All partners are expected to protect your information appropriately.

11. Data Security

We implement reasonable technical and organizational safeguards to protect your information, including:

  • SSL (HTTPS) Encryption
  • Secure Shopify Infrastructure
  • Secure Payment Processing
  • Access Controls
  • Firewall Protection
  • Regular Security Updates

While we take reasonable precautions, no online transmission or storage method can be guaranteed to be 100% secure.

12. Data Retention

We retain your personal information only for as long as necessary to:

  • Process orders
  • Complete deliveries
  • Handle returns and refunds
  • Provide customer support
  • Meet legal, tax, and accounting requirements

Information that is no longer required is securely deleted or anonymized where practical.

13. Your Rights

Subject to applicable laws, you may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update your information
  • Delete your personal information (where legally permissible)
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details provided below.

14. Children's Privacy

Our website is intended for individuals aged 18 years or above.

We do not knowingly collect personal information from children. If we become aware that information from a child has been collected, we will take appropriate steps to delete it.

15. Third-Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites. Users are encouraged to review their privacy policies before providing personal information.

16. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or services.

The latest version will always be published on this page along with the effective date.

 

Google Customer Reviews

Our website participates in the Google Customer Reviews program. After placing an order, you may be invited to participate in a Google Customer Reviews survey. If you choose to participate, certain transaction information, such as your email address, order ID, country, and estimated delivery date, may be shared with Google solely for the purpose of collecting your feedback about your shopping experience.

Google may use cookies, web beacons, or similar technologies in connection with this program. You can manage or disable cookies through your browser settings at any time. For more information, please refer to Google's Privacy Policy.

 

 Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Jai Jalaram Food Products

📍 Plot No. 82, A'Nagar Industrial Estate, Nagar–Pune Road, Kedgaon, Ahmednagar – 414005, Maharashtra – 414005, India

📞 +91 7420009991

📧 customercare@jaijalaramfoods.com

🌐 https://jaijalaramfoods.com